Workshop Repairs

Professional workshop repair facilities and services 

It’s reassuring to know that we have a fully operational workshop at our head office with all the usual resources and facilities to back up our Engineers. Whilst we aim to complete all repairs onsite, there are occasions when this is simply not practical for reasons such as complexity, health and safety or time. In such cases our Engineers have the option to conduct repairs at our premises so that the work can be thoroughly completed and tested to the required standard and in a safe manner.  

Similarly, having a workshop gives you the option of bringing your machine to us for a repair or service, thereby saving you the expense of a call out. If you wish to bring your product to us then please call us on 01386 555630 to make an appointment or email [email protected].

We have at our disposal the following facilities:-

  • Private ground floor workshop 
  • Mezzanine area for training and development
  • Secure parts storage
  • CCTV monitoring and 3rd party security patrols
  • Level access from loading bay with electric roller shutter door
  • Full recycling facilities
  • 3 phase and single phase power
  • Air compressor and distribution system
  • Full range of workshop tools and equipment
  • MIG and TIG  welding facilities
  • Shot blasting cabinet
  • Fork lift truck and storage racking


Choose from a range of expert services

 Irrespective of your location or the nature of the problem, we will be able to assist you with a choice of expert services to suit your circumstances and budget:-

  • Free of charge ask-an-expert technical advice via email 
  • One-to-one “remote engineer” session with 2 hour response £49+VAT
  • Onsite engineer visit to repair or service your machine from £79+VAT
  • Workshop repair with collect and return service or customer drop off


Book An Engineer

Northwick Employs qualified electrical, electronics and controls specialists

DIY Repair series

Check out our playlist of 26 HD Professional videos to help you solve frequent problems with treadmills.

Ask an expert

If you would like to speak to one of experts for free-of-charge technical help.