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Trade in

The UK’s first and only fitness & mobility equipment trade-in option

If it is uneconomical to repair your machine, ask us about a trade-in and if you buy a new machine from us we will refund your diagnosis charge!


“I am delighted with your service.  Your engineer Florin did a fine painstaking and expert job, going, so far as I was concerned, the extra mile to make certain everything was fully in order.  When you add that to the speed of your response, it makes for a very impressive experience.” AK February 2017

Exclusive trade-in deals are available for existing customers.

We know that deciding whether to repair a machine can depend on the nature of the problem, the age and condition of your existing machine and how you use it.

Sometimes, these factors stack-up in such as way that a repair is not always the best decision!

Therefore, if you have a diagnosis visit and then decide that a repair is not the best solution, we will offer you the option to choose a new, replacement machine from our range of specially selected models and we will refund in full the cost of your diagnosis visit. We have partnerships with the most respected industry manufacturers and we hand-pick the equipment that we choose to sell.

We are not driven by commission or sales targets and we don’t have expensive retail showrooms and sales staff. This means that we are free to find you the right machine, at the right price.

We will take care of:

  • delivery
  • installation (if required)
  • removal of packaging
  • removal of your old machine
  • user training
  • after sales maintenance

If you wish, you can choose a different type of machine to the one you have or you can choose a mobility product instead of a fitness products (or vice versa)!

Our after sales support is second to none and we can provide either adhoc servicing and maintenance or you can choose to take up a service cover plan to cover you for as long as you need it without any tie-in.

We want you choose Northwick because you trust our expertise and judgement.

We hope that you continue to do business with us for as long as you feel that way!

Contact us now about a trade in deal call 01386 555630 or email [email protected]