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Loyalty Discounts

We’d like to do more than just say thanks…. 

So how about we give you a discount on your next new product?

 It goes without saying that we appreciate your custom and we sincerely hope that you’ll choose to use our services again in the future. 

And to show you that we mean it, we’d like to give you a loyalty discount on your next new fitness or mobility product purchase. 

Use your loyalty discount at any time

Our loyalty scheme is an exclusive reward for existing customers and here are a couple of scenarios to help demonstrate how you can use your loyalty discount:-

Scenario 1: You’re a new customer and we’ve completed  a recent diagnosis.  You’re not sure whether the cost of repair is worth it.  To help make the decision easier, ask us for a quote, with loyalty discount, for a brand new, replacement machine to help you decide how best to proceed.

Scenario 2: You have used our services in the past and your machine is reaching the end of its life. You’re wondering whether to fix it. As an existing customer, you can use your loyalty discount and get straight down to the nitty gritty of choosing a new machine thus bypassing the need for any further expenditure on your existing product.

“I’ve been delighted by the personal service from Northwick, from when my 3 year old bike broke down in January, to the engineer’s visit, and diagnosis that it needed a new motor. I decided to buy a new bike from them, and they presented me with some options. They supplied me with a Flow Fitness Turner DHT 2500i, as soon as possible in these challenging times for orders and installation.” EP December 2020

We are not driven by commission or sales targets and we don’t have expensive retail showrooms and sales staff. This means that we are free to find you the right machine, at the right price from one of our approved trading partners.

Our trading partners are carefully selected and audited for product quality, design and after-sales support and we only recommend products that we would be happy to buy ourselves.  

 Get a full manufacturer’s warranty and more…

The key to getting the longest life out of your new machine is to buy the right product for your needs and to look after it according to the manufacturer’s recommendations. We include a standard manufacturer’s 1 year parts and labour warranty plus the option to join our exclusive service plan and, if you register your new machine within 30 days, an extended 6 year parts warranty!

Get the new one delivery, assembled and the old one taken away…

 Fitness machines are very heavy and can be difficult to assemble and for this reason we offer a professional assembly service where we take care of everything including lifting the machine into your chosen room, assembly, lubrication, testing, instructions on how to safely use it and maintain it, and removal of the old machine and the packaging for recycling. 

Get essential extras to look after your new machine…

 Fitness machines are subject to wear and tear and require regular maintenance to achieve the maximum life. It’s worth investing in some essential extras to help prevent  problems in years to come and we have a list of the basics you may need right here https://northwickassociates.co.uk/main/essential-extras/


How to order…


  • Send your details and requirements to us via email [email protected]
  • We will advise on a suitable product to match your needs and calculate your package with loyalty discount*
  • We will send you a detailed sales order for your consideration!

Contact us now to use your loyalty discount. Call 01386 555630 or email [email protected]

* Loyalty discount is only available to existing customers and is offered at our discretion . The actual discount that we are able to offer, is calculated on an individual basis and may vary depending on the selected product and whether that product is  already the subject of an existing sale or promotion at the time of your enquiry. Proof of purchase may be require