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Prices for residential and commercial customers

To help you work out what you can expect to pay, our price list below sets out our most common charges.

Since we deal with a wide variety of clients, we have chosen to show our prices as “+VAT” which is normal for business to business dealings. However, if you are a UK residential client you will want to know the total amount that you will need to pay “including VAT”. For this you need add VAT at the prices shown at the UK rate of 20% which can be done by simply multiplying the “+VAT” amount by 1.2

For example, a diagnosis visit at £79+VAT = £79 x 1.2 = £94.8 including VAT

In all cases, we will provide you with a VAT invoice which you can keep for your records or use to claim back the VAT if you are a UK, VAT registered business.

Our Terms and Conditions Summarised:-

Our prices apply to England and Wales postcode areas and represent what you can expect to pay when booking an Engineer. Prices exclude VAT. The current VAT rate is 20% and this will be added to your invoice. Prices shown are per machine and based on a standard rate diagnosis callout (not a priority callout). Repairs are charged extra and our Engineer will confirm the charge for the repair once the cause of the fault has been established. You will be not under any obligation to proceed with a repair. Payment will be due on the day of the visit. You can pay by card or by using our online payment facility “Pay Now” in the menu to left hand side of this page. Our Engineers DO NOT CARRY CASH and are unable to give change. “Self Diagnosed” repairs are chargeable at the time of booking and we will be in touch with you to arrange payment before we visit in these cases. If you need to cancel then all we ask is that you give us as much notice as possible. Provided you tell us at least 1 working day beforehand you will not be charged for a cancelled visit, but you may still be liable for any parts that you have asked us to order.

Full terms and conditions are here


Tolls, Parking Charges and Congestion Fee: Please note that where applicable our Engineer will add at cost charges such as metered parking, congestion charges and tolls etc to your invoice.


“Excellent customer service, I wish I had come to you first! Fast, efficient, very helpful and prompt replies; a fantastic all round customer experience – thank you!” Sept 2013


Diagnosis £79+VAT per machine

All our pricing is fixed price and includes callout and labour. There are no hourly charges or nasty surprises to worry about!

Repairs (individually priced per job)

Repairs are always charged extra. Onsite repairs typically add £50+VAT to the diagnosis charge (our Engineer will confirm). If the repair is likely to exceed this, we will always quote you a fixed price so that you can make the best decision.

Full Service £149+VAT per machine

Our fixed price full service includes callout, labour and consumables. Regularly servicing your machine will help avoid expensive problems in the future.

Gym Inspection from £299+VAT

Whether you have a small gym with a handful of machines, or operate a busy gym with hundreds of items, our gym inspection is tailored to help you keep it all running smoothly and safely. [email protected] for an individual quote!

New Equipment from £500+VAT

Whether you want to add to your inventory or trade-in an old one for a new one, we have access to a wide range of machines and all the expert advice you need to help choose the right one.

Running belt (domestic grade)

Supply and fit typically £249+VAT to £299+VAT

Running belt (commercial grade)

Supply and fit typically £399+VAT

Running deck

Supply and fit typically £249+VAT to £299+VAT

Treadmill lubrication kit

500ml silicone oil kit with applicator and syringe £30+VAT

Treadmill heater

Protect your treadmilll (bike, or cross trainer) from the effects of cold and damp for just £49+VAT when purchased from the van or £69+VAT if ordered from our office

Spin Bike Servicing

A combined service and inspection from only £299+VAT for a studio of 10 bikes. [email protected] for an individual price.

PowerDrive (replacement control system)

A replacment control system for your treadmill or cross trainer for when original parts are no longer available. Supply and fit typically from £499+VAT

Service Plan

Take the headache out of looking after your equipment. A fixed monthly payment covers you for an annual service and all the labour you need for any repairs or adjustments. Prices vary so please ask for more details.