Machine Servicing from £49+VATplus visit call out charge (if required)
“A service will prevent breakdowns and extend your machine’s life” Jon Isaacs, Chartered Engineer
“Hi Jon, Just wanted to give you a review as promised. Kris and Will came to Bournemouth last week to service my treadmill and cross trainer. Very impressed with your prompt service , 2 lovely blokes. Will definitely use your company again, Regards” L & C, July 2020
The 3 Golden Rules for maximum machine life:
- Have it regularly maintained
- Make sure it is correctly set-up
- Use it for the purpose for which it was built
All machines require regular maintenance and having a service will ensure your machine is set up and ready to use according to the manufacturer’s specification. A service is the periodic check of a machine’s performance with respect to usage and the completion of due maintenance:
- A service will identify any safety related problems
- Check that important aspects are functioning correctly
- Provide preventative maintenance and adjustments to stop the onset of problems
- Identify early signs of breakdown that would otherwise not be spotted by the user so that corrective actions can be taken before until an “out-of-order” failure occurs.
A service does not:
• Fix existing problems (unless the problem can be resolved by virtue of the service procedure). Known problems should always be repaired before conducting a service.
• Address cosmetic and non-primary problems such as general wear and tear such as to trim and upholstery, broken bottle holders, damaged footstraps, problems with TV (eg. signal and channel lists), connected media (eg. ipod leads USB ports and their operation) and internet media (eg. 3rd party user apps and their functionality)
• Replace dry cell batteries which can be easily changed by the user
You can choose either a FULL SERVICE at £99+VAT, which is a detailed and thorough process covering all aspects of the machine, or you can select a BASIC SERVICE at £49+VAT which specifically addresses only the most important aspects of the machine. For example, if your machine has been regularly maintained throughout its life then you would most likely opt for a BASIC service whereas if you own a machine that has had very little maintenance, or none at all, then you would be wise to opt for a FULL service.
What does a BASIC service include?
A BASIC Service is a basic service that is designed for machines that have been subject to a regular service and maintenance regime throughout their life. It covers the main requirements to ensure safe operation, including dynamic testing to check basic functionality and essential maintenance and lubrication to prevent major problems developing. A BASIC service covers only the most important aspects of the machine and therefore is not suitable for equipment that has not been regularly maintained; in these cases a FULL service is recommended.
1. Check for correct operation before starting
2. Remove inspection covers
3. Examine carefully for evidence of belt wear, bearing wear, loose pulleys, worn platforms, loose pedals, cracked guards, damaged wires, rodent droppings
4. Remove dust deposits from cooling fans, electrics, guide rails, tracks and slides
5. Re-tension and re-align belt(s) as required
6. Check electrical connections are secure including lead acid batteries
7. Examine power lead for damage
8. Check and re-tighten any loose frame joints/ pivots / cranks / pedals
9. Refit covers
10. Re-test machine for correct operation and major functions responding ok
11. Check safety system is functioning ok
12. Log machine model and serial number
What does a FULL service include?
A FULL Service is a thorough service suitable for all machines irrespective of whether they have been properly maintained or not. It includes the removal of all covers and a thorough examination of all components, full safety checks, full functionality checks, dynamic testing and comprehensive preventative maintenance including cleaning and lubrication of all moving parts.
- Check for correct operation before starting
- Remove covers
- Examine carefully for evidence of belt wear, bearing wear, loose pulleys, worn platforms, loose pedals, cracked guards, damaged wires, rodent droppings
- Test torque settings on load bearing fixings and joints
- Measure belt tension on primary belt drives
- Check frame for signs of cracks or corrosion
- Vacuum / dust out the insides and wipe the covers
- Re-tension and re-align belt(s) as required
- Lubricate belts, bearings, axles, pivots, tensioners, inclines etc (using Lithium grease/Gibbs/Silicone Oil as appropriate)
- Check electrical connections are secure and earth is good
- Examine power lead for damage (PAT test if in doubt)
- Check and re-tighten any loose frame joints/ pivots / cranks
- Refit covers
- Wipe external surfaces with anti-bacterial spray
- Re-test machine for correct operation and major functions responding ok
- Check motor current & re-calibrate (treadmills only)
- Stomp test (treadmills only)
- Check safety system is functioning ok
- Log machine model and serial number
- Hand over to customer, test and sign off the job
Can I get a Service Contract?
Yes you can. After the service, we can forward plan the date when your next service is due and contact you at the appropriate time (this is free and without obligation). We also offer a service contract with a fixed monthly payment that includes an annual service and all the labour you may require for any repairs or adjustments in the meantime. [email protected] for more details or discuss with your Engineer!