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Our Story (so far...)

Husband-and-wife team Jon and Alison Isaacs, established their company in 2003. Based in Pershore, Worcestershire, Northwick Associates core business entails the maintenance and repair of  fitness equipment such as treadmills and cross-trainers,  plus mobility and medical equipment such as scooters, power chairs and defibrillators. Northwick is an engineering business at heart and their staff of highly-trained and experienced engineers visit commercial premises and the homes of private clients throughout England and Wales, including the Channel Islands, to carry out their work.

Northwick’s customers are varied and include residential and commercial users, premiership football clubs, rugby clubs, national sports academies, schools, hotels, NHS trusts, local authorities, multinational organisations, charities, professional athletes, and celebrities.

Jon, who is a Chartered Engineer, provides the specialist training for Northwick’s own engineers and has also trained technicians for a number of other service providers operating in the UK and abroad. As a result of Jon’s expertise, Northwick are now the UK service agents for a number of leading, world-class fitness equipment manufacturers and the go-to company for independent technical support and advice. Jon has a strong industrial and automotive background, has previously managed a number of manufacturing plants and has designed and built machinery for many different applications around the world.

Alison has a Masters Degree and an impressive automotive background with time spent working at Jaguar Land Rover and BMW Cars in Munich where she was involved in Lean manufacturing and process improvements. Alison is also a fully trained Level 2 Gym Instructor and has experience of setting up and operating commercial gyms.

Northwick’s engineering and office staff are all directly employed and they deliver a very high and consistent standard of work. Staff are keen to learn and keep up-to-date with the latest technology and best practice by attending frequent training courses which are delivered both in-house and externally by original equipment manufacturers. 

Engineering Heritage

Northwick was incorporated in 2003 and quickly established itself with a number of high profile international clients including BAE Systems, Airbus, EADS, Astrium, and Saipem SpA. Northwick became the exclusive European Distributor for The Orbitform Group, Jackson, MI, USA and acquired the assets of DMG Engineering and Tower Manufacturing in 2005 gaining access to new industrial markets. In 2008, Northwick specialised in the servicing, maintaining, repairing and retailing of fitness machines and equipment and diversified into mobility products and medical equipment thereafter. 

Northwick is a private limited Company, registered in England. The websites “northwick.eu” and “treadmill-repairs.com”, and brand “The Treadmill Engineer” are international trading styles of Northwick Associates Limited.