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Exercise bike repairs

Exercise bike repairsExercise bike repairs

Onsite Diagnosis visit £79+VAT

Exercise bike repairs

We are able to repair all makes and models of Excercise bikes and can arrange for a diagnosis and repair for individual problems. A repair will involve one of our expert Engineers visiting your premisis. He will diagnose the root cause of your problem.

We think the process works best as follows:-

Step 1 – Book an Engineer for Exercise bike repairs

Arrange a Diagnosis by using our “Book an Engineer” online form . A diagnosis is £79 plus VAT. If you are not sure whether you need an Engineer to visit then use our free-of-charge Ask an Expert facility first!

Step 2 – We Visit

We will contact you to arrange for an Engineer to visit to complete the diagnosis at the earliest convenient date. We organise our visits into geographical areas and a visit will typically be scheduled within 7-10 days subject to your availability. For customers who require an urgent visit, there is an upgrade option available to get you to the front of the queue! When booking a call out simply ask for a priority callout (this adds £50+VAT).

Step 3 – We Repair

The repair itself will be charged extra to the diagnosis. If it is possible to repair your machine during the diagnosis visit, we will do so and these type of repairs will typically add £50+VAT. If new parts need to be ordered then we will ask you to pay for the diagnosis and then we will quote you a fixed price for the repair. It may take us a few days to get a fixed price confirmed especially if we need to place enquiries with our suppliers. However, we can normally give you an estimate on the day.

All Makes and Models for Exercise bike repairs

As we are independent Engineers, we are able to support all makes and models of Spin Bikes & Ind0or cycles. We will aim to use original manufacturer’s parts (where available) or equivalent 3rd party after-market parts if not. We also opetrate our own workshop so it is possible for us to remanufacture certain items if they are no longer available.

Old for New Trade in

In cases where the repair cost exceeds the value of the bike then we will provide options for you to trade in the old bike(s) for new.

Why use Northwick?

We believe our approach is unique because we establish why problems occur in the first place so as to help you predict failures before they occur. Thus, Northwick can offer you expert opinion as to how best to prioritise and schedule equipment repairs and help you to differentiate between repair versus replacement.

You gain a detailed picture of your equipment condition which can help you to retain members, manage your cash flow and plan ahead for equipment upgrades.


Just looking for parts?, check out our online store.


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