Book an Engineer

Simply fill in a request form and submit.

Good news, we’ve got you covered!

Irrespective of your geographical location and time zone, we are here to help you!

Outside the UK?

No problem – we welcome all international enquiries and we have a range of remote services and international partners ready and waiting to help you! Please use our online forms or email [email protected] and let us know what you need. 

Inside the UK?

In addition to our remote services, we also offer our UK customers a range of onsite services provided by our own team of Northwick Approved Engineers who regularly travel throughout England , Wales, and Southern Scotland! For most areas, we can be with you within 7-10 working days, and if you have an urgent need for assistance, we can provide a priority call out to get you to the front of the queue.

If you live in Northern Ireland,  mid and northern Scotland or the Isle of Man, we have a service partner in each of these areas to assist with providing you with Engineering cover in a timely and cost effective manner.

For Channel Islands customers, we run regular scheduled visits and we have a service partner located in Guernsey.

Please contact our office on 01386 555630 or email [email protected] and let us know what you need. 


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Interactive Remote Engineer

Live Remote Engineer

Onsite Engineer