Booking a engineer home repair visit from Northwick

To arrange for an engineer to visit, simply fill in the request form below and submit.

“I’ve just had your engineer out to repair my treadmill – what a great guy! He got me back up and running whilst making me laugh at the same time – brilliant! I would have him back any time. Thanks once again and kind regards” EG, Sep 2016

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Our Book an Engineer Request form below does not require you to enter any credit card details

You will need to make payment before a date is set, we will be in touch with you within 7-10 days to complete the booking and take payment.

Can’t see the form or having trouble filling it in? Try opening this page using Chrome or email [email protected] with your details

Book an Engineer Request Form

Complete the questions below and "Submit" to Book an Engineer.

Name
First Last
How did you hear about us?*
Choose from list
Are you a Residential (home) customer or Commercial (business)*
Please select
Business Name
If a Commercial Site
Address*
Enter the address where we will visit

Street Address Address Line 2 Town / City County / Area / District Postal Code
Is the invoicing address the same as above?
Choose NO if you want your receipt to show a different invoicing address (for example, a company head office)
Invoicing Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Lead Contact Number*
Enter a home or mobile number if you wish to receive free text confirmation of your appointment date/time
Other Contacts for site
Any other contacts for site that might be required with name and number
Email*
Do you require a Priority Callout?*
A priority callout will add £50+VAT for a visit within 2 - 3 working days (standard call out time is 7-10 working days)
Machine type*
Choose from the list
Machine Make*
Enter the manufacturer eg. Life Fitness, Horizon, Nordic Track ...etc
Machine Model name/number*
Enter details in the box
Machine Age*
Choose from the list
How often is the machine used?*
Choose from the list
Add details to assist our Engineer*
Enter as much information as you have (this will help us to come prepared!)
Upload Files
Add photos or a short movie of the problem if you wish
Drop files here or
Where do you keep the machine?*
e.g. Garage, spare room, shed, conservatory
Location, Parking and Access?*
Please tell us about the parking and ease of access to the machine - add specific directions if you are hard to find!
Are you eligible for reduced or zero rate VAT?*
Some older or less able people are eligible for VAT relief according to HMRC rules. If you qualify, please select YES below.
Servicing
It is important to have your equipment serviced every 12 months, tick the box if you would you like us to send you a service reminder when your service is due
- Yes please
Promotion Code
Enter code in the box below (or leave blank if you do not have a code)
Terms and Conditions*
Tick the box to confirm that you have read, understood and accept our terms and conditions and that you agree with the storage and handling of your data by this website. View here (Opens new window)
- I agree

What happens next?

When you press “Submit”, you should see the following message in the space above (you may need to scroll up to see it):-

Congratulations!

Your booking has been successfully submitted.

We will be in touch with you shortly to arrange a convenient time and date.

This means that your submission has been automatically logged in our database and you are done! You do not need to do anything else until you hear from us, but if you do wish to get in touch please call us on 01386 555630 and select option 1.

Book An Engineer