Book an EngineerTo arrange for an engineer to visit, simply fill in the request form below and submit.
Use this form to arrange a remote engineer session or if you require an onsite visit.
Our Book an Engineer Request form below does not require you to enter any credit card details.
You will need to make payment before a date is set. We will be in touch with you to complete the booking and take payment.
Can’t see the form or having trouble filling it in? Try opening this page using Chrome or email [email protected] with your details
All prices shown exclude VAT.
Our flexible pricing enables you to choose a call out, diagnosis and service option that best suits your needs
Example 1: Cheapest Way
United visit out with basic diagnosis (included) with no optional service. Total price £89+VAT plus the cost of the repair
Example 2: Most Popular
Timed visit at £99+VAT with a full diagnosis at £49+VAT and an optional full service at £99+VAT. Total price £247+VAT plus the cost of the repair
Our pricing in alphanumeric order by item:
5 in 1 Pro-Lube: £20+VAT per can (plus post and packing if required)
AED/Defibrillator Inspection & Certification: £60+VAT per inspection & certification plus call out charge
Assembly / Installations : £60+VAT per machine plus the call out charge. This is charged for each person attending site.
Belt Lube: £40+VAT per kit (plus post and packing if required)
CAD / Computer Aided Design (Solidworks): £60+VAT per hour
Call Out (site visit): Refer to our pricing chart above. There are 3 visit options to choose from; Untimed at £89+VAT, Timed at £99+VAT and Emergency at £149+VAT
Chartered Engineers Certificate / CEC (for Customs Imports/Exports): £399+VAT per certificate plus call out, inspection charges and expenses (if required)
Diagnosis: Refer to our pricing chart above. There are 2 diagnosis options; a Basic diagnosis (included with your visit) or a Full diagnosis which is an extra £49+VAT
Insurance Inspection Reports: £60+VAT for the inspection report plus call out charge
Machine Mat: £49+VAT per mat (plus post and packing if required)
Remote Engineer Session: £10+VAT per diagnosis or repair
Repairs: Repairs are always charged extra to the visit, diagnosis and/or service and depend on what is required.
Servicing (for individual machines): Refer to our pricing chart above. There are 2 servicing options to choose from; a Basic service at £49+VAT and a Full service at £99+VAT.
Smart Service (for multiple machines): £299+VAT for up to 5 machines plus £15+VAT per additional machine thereafter. This is a fixed price and includes the visit charges.
Tolls, Parking Charges and Congestion Fees : Where applicable, metered parking, tolls, congestion charges, and low emission zone charges will be added to your invoice.
Training Courses: Level 1 (1 day) £499+VAT, Level 2 (3 days) £999+VAT per day, Level 3 (2 days) £999+VAT per day. Expenses are charged extra if the course is run on your site.
Winter Heater: £69+VAT per heater (plus post and packing if required)
Good news, we’ve got you covered!
Our own team of Engineers regularly travel throughout England and Wales so it doesn’t matter where you live, we can reach you!
For most areas, we can be with you within 7-10 working days, but if you have an urgent need for assistance, we can provide a priority callout to get you to the front of the queue.
The postcode areas we cover are:
AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM
CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DT, DY, E, EC,
EN, EX, FY, GL, GU, GY, HA, HD, HG, HP, HR, HU, HX, IG, IP,
JE, KT, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, N, NE, NG,
NN, NP, NR, NW, OL, OX, PE, PO, PR, RG, RH, RM, S,
SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW,
SY, TA, TF, TN, TS, TW, UB, W, WA, WC, WD, WF,
WR, WS, WV, YO
Can’t see your postcode?
If you live in Northern Ireland, Scotland or the Isle of Man, we have a service partner in each of these areas to assist with providing Engineering cover. Please contact us and we will re-direct your enquiry.
Outside the UK?
No problem. Please contact our office on +44 1386 555630 or email [email protected] and let us know what you need.