Book an Engineer

To arrange for an engineer to visit, simply fill in the request form below and submit.

Use this form to book a chargeable REMOTE or ONSITE service, such as to arrange a remote diagnosis session or to schedule a date for an Engineer to visit your premises. 

Our Book an Engineer form below does not require you to enter any credit card details.

We will contact you to confirm your booking, agree a date and to take payment. Payment in full will be required to secure the appointment.

Can’t see the form or having trouble filling it in? Try opening this page using Chrome or email [email protected] with your details

Good news, we’ve got you covered!


Irrespective of your geographical location and time zone, we are here to help you!

Outside the UK?

No problem – we welcome all international enquiries and we have a range of remote services and international partners ready and waiting to help you! Please use our online forms or email [email protected] and let us know what you need. 

Inside the UK?

In addition to our remote services, we also offer our UK customers a range of onsite services provided by our own team of Engineers who regularly travel throughout England , Wales, and Southern Scotland! For most areas, we can be with you within 7-10 working days, and if you have an urgent need for assistance, we can provide a priority call out to get you to the front of the queue.

If you live in Northern Ireland,  mid and northern Scotland or the Isle of Man, we have a service partner in each of these areas to assist with providing you with Engineering cover in a timely and cost effective manner.

For Channel Islands customers, we run scheduled visits four times a year and we have a service partner located in Guernsey.

Please contact our office on 01386 555630 or email [email protected] and let us know what you need.