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Book an Engineer

To arrange for an engineer to assist or visit, simply fill in the request form below and submit.

Our Book an Engineer Request form below does not require you to enter any credit card details

You will need to make payment before a date is set. We will be in touch with you  to complete the booking and take payment.

Can’t see the form or having trouble filling it in? Try opening this page using Chrome or email [email protected] with your details


 

All prices shown exclude VAT.  

Pick and Mix above enables you to choose a call out, diagnosis and service option that best suits your needs

Example 1: Cheapest Way 

Economy call out with basic diagnosis (which is included with the call out charge) with no service. Total price £79+VAT plus repair

Example 2: Most Popular

Premium call out at £99+VAT with basic diagnosis upgraded to a full diagnosis  for an extra £49+VAT and a full service added at £99+VAT. Total price £247+VAT plus repair

Our pricing in alphanumeric order by item:

5 in 1 Pro-Lube: £20+VAT per can (plus post and packing if required)

AED/Defibrillator Inspection & Certification: £49+VAT per inspection & certification plus call out charge

Assembly / Installations : £49+VAT plus call out per man per machine 

Belt Lube: £40+VAT per kit (plus post and packing if required)

CAD / Computer Aided Design (Solidworks): £49+VAT per hour 

Call Outs: Refer to our “pick and mix” chart above. There are 3 call out options to choose from; Economy at £79+VAT, Premium at £99+VAT and Priority at £149+VAT

Chartered Engineers Certificate / CEC (for Customs Imports/Exports): £399+VAT per certificate plus call out, inspection charges and expenses (if required)

Diagnosis: Refer to our “pick and mix” chart above. There are 2 diagnosis options; a Basic diagnosis (included with your call out charge) or a Full diagnosis which is an extra £49+VAT

Insurance Inspection Reports:  £49+VAT for the inspection report plus call out charge

Machine Mat: £49+VAT per mat (plus post and packing if required)

Remote Engineer Session: £49+VAT per diagnosis or repair

Repairs: Repairs are always charged extra to a call out, diagnosis and/or service and depend on what is required. 

Servicing (for individual machines): Refer to our “pick and mix” chart above. There are 2 servicing options to choose from; a Basic service at £49+VAT and a Full service at £99+VAT. 

Smart Service (for multiple machines): £299+VAT for up to 5 machines plus £15+VAT per additional machine thereafter. This is a fixed price and includes call out charges.

Tolls, Parking Charges and Congestion Fees : Where applicable,  metered parking, tolls, congestion charges, and low emission zone charges will be added to your invoice.

Training Courses: Level 1 (1 day) £499+VAT,  Level 2 (3 days) £999+VAT per day,  Level 3 (2 days) £999+VAT per day. Expenses are charged extra if the course is run on your site. 

Winter Heater: £69+VAT per heater (plus post and packing if required)

Good news, we’ve got you covered!

 

Our own team of Engineers regularly travel throughout England and Wales so it doesn’t matter where you live, we can reach you!

 For most areas, we can be with you within 7-10 working days, but if you have an urgent need for assistance, we can provide a priority callout to get you to the front of the queue.

 

The postcode areas we cover are:

AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM

CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DT, DY, E, EC,

EN, EX, FY, GL, GU, GY, HA, HD, HG, HP, HR, HU, HX, IG, IP,

JE, KT, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, N, NE, NG,

NN, NP, NR, NW, OL, OX, PE, PO, PR, RG, RH, RM, S,

SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW,

SY, TA, TF, TN, TS, TW, UB, W, WA, WC, WD, WF,

WR, WS, WV, YO

 

Can’t see your postcode?

If you live in Northern Ireland, Scotland or the Isle of Man, we have a service partner in each of these areas to assist with providing Engineering cover. Please contact us and we will re-direct your enquiry.

 

Outside the UK?

No problem. Please contact our office on +44 1386 555630 or email [email protected] and let us know what you need.