Book online 24/7 or call: 01386 555630 Mon-Fri

Book An Engineer

To arrange for an engineer to visit, simply fill in the request form below and submit.


“I’ve just had your engineer out to repair my treadmill – what a great guy! He got me back up and running whilst making me laugh at the same time – brilliant! I would have him back any time. Thanks once again and kind regards”  EG, Sep 2016

Northwick Associates (5)

Our Book an Engineer Request form below does not require you to enter any credit card details

and we will be in touch with you within 7-10 days to complete the booking and take payment.

Can’t see the form or having trouble filling it in?  Try opening this page using Chrome or email [email protected] with your details

Book an Engineer Request Form

Complete the questions below and "Submit" to Book an Engineer.
  • Choose from list
  • Please select
  • If a Commercial Site
  • Enter the address where we will visit
  • Enter a home or mobile number if you wish to receive free text confirmation of your appointment date/time
  • Any other contacts for site that might be required with name and number
  • A priority callout will add £50+VAT for a visit within 2 - 3 working days (standard call out time is 7-10 working days)
  • Choose from the list
  • Enter the manufacturer eg. Life Fitness, Horizon, Nordic Track ...etc
  • Enter details in the box
  • Choose from the list
  • Choose from the list
  • Enter as much information as you have (this will help us to come prepared!)
  • e.g. Garage, home gym, bedroom
  • Please tell us about the parking and ease of access to the machine - add specific directions if you are hard to find!
  • Enter code in the box below (or leave blank if you do not have a code)
  • Tick the box to confirm that you have read, understood and accept our terms and conditions. View here (Opens new window)

What happens next?

When you press “Submit”, you should see the following message in the space above (you may need to scroll up to see it):-


Your booking has been successfully submitted.

We will be in touch with you shortly to arrange a convenient time and date.

This means that your submission has been automatically logged in our database and you are done! You do not need to do anything else until you hear from us, but if you do wish to get in touch please call us on 01386 555630 and select option 1.