Book a Live Remote Engineer

Simply fill in the request form below and submit.

Use this form to book a chargeable LIVE REMOTE ENGINEER SESSION. 

Our Book an Engineer form below does not require you to enter any credit card details.

After submitting the form, you will receive an automated email response which includes a secure link for making payment. Please follow the instructions for payment to complete your booking. When we have received both your booking and your payment, we will confirm your appointment with our engineer via email (this is usually done within 48 hours). 

“live” session is suitable for more complex fault finding or if you wish to converse face-to-face with one of our experts – this could be for problem diagnosis, technical advice, expert opinion or to assist you with your own repair. A live session consists of a pre-arranged, 30 minute, live video call appointment with one of our expert engineers. At the end of the appointment, our engineer will provide verbal feedback with solutions, options and pricing and will follow up with a personalised report which is usually sent via email within the hour.

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