Book online 24/7 or call: 01386 555630 Mon-Fri

Relax, you’re in safe hands now!

Not all “experts” have such a thorough understanding of repairing and maintaining fitness and mobility machines as we do. Whether you need to book an engineer to visit your premises or whether you need some expert advice, you’ve come to the right place!

Be sure to check out our free-to-view DIY repair series featuring Jon, our Lead Engineer. There are 26 HD professional videos to help you solve the most frequent problems with treadmills, cross trainers, bikes, rowers and vibration plates (no previous technical knowledge necessary!).

Alternatively, feel free to make use of our “Ask an Expert” facility for free-of-charge technical help.

If you would like an Engineer to attend then choose “Book an Engineer” or call 01386 555630. 


   Book an Engineer

   DIY Repair Series

   Ask an Expert


“Cheryl, Many thanks for thinking of me. If every company had charming ladies like you working for them UK business would be leading the world!”

JW March 2018

 “Hi Cheryl, just to say thank you to you, Nikki & Christie for all your help. Please let the right people know that Christie was professional, prompt and generally delightful!”

K P-G February 2017

“Thank you for today. The engineer did a great job and has been so professional, I would highly recommend him, a great reflection on your company. Thank you. “

JWB September 2016

Any make..

Any model..

Any age..

Any condition..

How to lubricate a treadmill running belt

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“Hi Jon, You have delivered the treadmill today, I have tried it this afternoon and am delighted with it – exactly what I was looking for. I am sending the service plan application form back to you tomorrow. I must say that it has been a pleasure dealing with your company from start to finish. Communication has been excellent and your two engineers arrived bang on time and had everything up and running very quickly. Many thanks again

MN  August 2017

Northwick are the UK’s #1 independent repair specialist for domestic treadmills, commercial treadmills, rowing machines, indoor rowers, concept 2 rowers, water rowers, cross trainers, elliptical trainers, arc trainers, ascent trainers, upright bikes, recumbent bikes, hybrid bikes, spin bikes, ICG bikes, Stages bikes, strength machines, resistance machines, steppers, climbmills, stairmills, S-Drive performance trainer, AMT, pilates machines, reformers, functional equipment, mobility machines including mobility scooters and stair lifts.


Northwick are service providers for a number of original equipment manufacturer’s including Matrix, Johnson Health Tech, Milon, Nordic Track, Proform, Weslo, ICG, Cybex, Technogym, Life Fitness, Hammer Strength, Horizon, Vision Fitness, JTX, Kettler, Reebok, Concept 2, Water Rower, Star Trac, True Fitness, Sole, Spirit, Xterra, Pride, Quingo, York, Trimline, BH Fitness, Powertech, Body Balance, Dream Fitness, Branx Fitness, New Level, Dyaco, Precor,